Customer Service Team Leader
Company Name:
Koch Davis
Customer Service Team Leader will serve as primary internal contact to Aftermarket customers. The ideal candidate will supervise a team of Customer Service Representatives to enable the order management process (from order to payment). The individual will administer a call center for orders and warranty. The incumbent will facilitate resolution of customer concerns and deductions by working with customers, Sales, Accounts Receivable, and other departments. She/he will lead Lean Office initiatives and implement standardized work. It is the role of the Customer Service Team Leader to communicate with internal and external customers regarding policies.
Requirements
5 years of sales experience
Education
Bachelor's degree
Client
Designs, manufactures and distributes of clean air and ride performance products and systems for the automotive, commercial truck and off-highway markets and the aftermarket.Estimated Salary: $20 to $28 per hour based on qualifications.
Koch Davis
Customer Service Team Leader will serve as primary internal contact to Aftermarket customers. The ideal candidate will supervise a team of Customer Service Representatives to enable the order management process (from order to payment). The individual will administer a call center for orders and warranty. The incumbent will facilitate resolution of customer concerns and deductions by working with customers, Sales, Accounts Receivable, and other departments. She/he will lead Lean Office initiatives and implement standardized work. It is the role of the Customer Service Team Leader to communicate with internal and external customers regarding policies.
Requirements
5 years of sales experience
Education
Bachelor's degree
Client
Designs, manufactures and distributes of clean air and ride performance products and systems for the automotive, commercial truck and off-highway markets and the aftermarket.Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
