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Sr. Product Engineer Metallurgist

Company Name:
Gerdau
Gerdau Special Steel North America is an engineered bar producer headquartered in Jackson, Michigan with world class steel manufacturing mills in Jackson, Michigan, Monroe Michigan, and Fort Smith, Arkansas, and metal processing facilities in Huntington, Indiana, Pleasant Prairie, Wisconsin, Lansing, Michigan, Canton, Ohio, and North Vernon, Indiana. Gerdau Special Steel group is the largest supplier of SBQ engineered steel bars to the global automotive and heavy truck industries.
We believe our employees are the best in the business. We have high standards and our employees constantly strive to reach even higher levels of success. Gerdau growth is based on our values and on a vision focused on excellence. We see customer satisfaction, the personal and professional growth of each employee, total safety in the workplace, a commitment to our stakeholders, employees, and communities, and profit as a measure of performance.
Gerdau is currently seeking a Sr. Product EngineerMetallurgist for its Monroe, MI facility.
Position Overview
Provide technical expertise and support to both external and internal (operating areas, process engineers, sales, and technical service teams) customers. Work closely with process engineers in failure analysis, improving the quality of products, and elimination of problems. Interpret technical specifications and work closely with pricing quotations and product design process. Assist Quality Assurance and Lab Technicians in clarification of testing protocols and disposition of products. Assist plant in development and implementation of standards.

Responsibilities:
Responsible for identifying and solving metallurgical problems.
Perform as customer technical liaison.
Dispositions product
Obtain all metallurgic specifications.
Initiate and control flow of quotes.
Initiate customer claims through inside sales when contacted by customer
Oversee trial orders
Assist in resolving customer claims
Develop new product applications.
Assist in determining and eliminating the root cause of nonconformance's that are found at the division and/or with the customer.
Assumes the duties of Chief Metallurgist in his absence.
Responsible for following department rules for safety, discipline, and work procedures within corporate management and quality guidelines.
Responsible for following the Cardinal Safety Rules.
Utilizing the Gerdau Business Systems and EMM concepts.
Responsible for completing all required annual safety and environmental training (inc. fugitive dust).

Requirements:
Bachelor's Degree in related field (i.e. Metallurgical Engineering, Metallurgical Engineering Technology, Materials Science or Chemical Engineering with ferrous metals background) required
Master's Degree in related field a plus
5+ years' experience in Process or Product Metallurgy OR proven university materials based curriculum (Master's candidates will also be considered, commensurate with a high level research engagement in steel manufacturing and processing)
2+ years' experience within a client facing/servicing role
Strong skills/expedience with MS Office applications (MS Excel, Word, Access and PowerPoint) required
Customer specification knowledge and metallurgical testing knowledge required Steel manufacturing experience strongly preferred (research in steel processing and/or steel manufacturing applicable)
Exceptional written and oral communication skills required
Ferrous metallurgy knowledge
Ability to multi-task and problem solve
Quality systems understanding (TS/ISO) a plus!
Some overnight travel for client visits required (approximately 10%-15% of the time)

Gerdau offers opportunities for advancement in an ever challenging, high-tech environment. We offer a competitive salary and benefits package and the opportunity to grow with a world-class, multinational company. We recognize the contributions of our team members and provide opportunities for advancement.
Gerdau offers excellent benefits that start the FIRST DAY OF EMPLOYMENT!
Medical and Prescription
Dental
Vision
Health and Dependent Care (Flexible Spending Account)
401K
Basic Life/Accidental Life Insurance
Health Advocate Services
Employee Assistance Program
Tuition Reimbursement Program

Gerdau is an equal opportunity/affirmative action employer, committed to diversifying its workforce. All applicants must be legally eligible to work in the country of hire without current or future sponsorship.

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