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Service Manager 1

Company Name:
Tireman Auto Service Centers
In this position, you are responsible for the everyday interaction with customers at a Tireman Automotive Service Center. You will be working directly with the technicians and general service staff to identify mechanical/maintenance problems and concerns for the customer''s vehicle and use that information to write an estimate for the customer. You would then be responsible to address these concerns with the customer and advise them through their tire/automotive service purchase while conducting general sales procedures, clerical transactions and other related duties all while providing an extremely high level of customer service that creates life-long customers. This position is also responsible for directing work-order flow in the service bays, assuring that the shop procedures are followed consistently and promise times are met. This position will perform additional responsibilities in the absence of the store manager and assistant manager and will also be responsible for helping in the development of general service and customer contact personnel. Position Requirements: You must have previous customer service experience and the fundamental knowledge of automotive service. Previous sales experience in an automotive service shop environment is strongly preferred. Professional written and verbal communication skills are an absolute must. You must have strong computer skills in regards to typing, email, internet and general software navigation. You must also be at least 18 years old or currently participating in a Vo-Tech program and able to provide a valid work permit. You must have a current valid driver''s license with a satisfactory driving record and be able to pass a drug screen. All applicants will be subject to a background check.

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